Xgility’s Office 365 account was recently upgraded to 2013 and I noticed that on every other site collection I got a nice little pink notice at the top of the page prompting me to upgrade. On every page except my profile / MySite page.
Clicking on “About Me” in the suite bar sent me to the SharePoint 2010 version of my profile page.
Even after upgrading my “My Content” portion of the MySite I was still being directed to the SharePoint 2010 version of the profile page.
I tried appending “/_layouts/siteupgrade.aspx” to the end of the URL and just got an “Access Denied” error message. Which I thought was strange since I’m a site collection administrator, (or so I thought) and a company administrator. Then I remembered that despite being a site collection administrator for my MySite, the profile URL is generated from a MySite host which is a separate site collection that no one gets access to by default.
So I logged into the company portal and looked at my list of site collections. I found the application that was hosting our MySites and clicked “Owners -> Manage Administrators” and sure enough, only the Company Administrator account had been added.
Once I added my account as a site collection administrator in this area and refreshed the browser I was greeted by the nice pink notice to upgrade the whole MySite host site collection